Account Settings and Purchasing

Questions related to your account and settings and purchasing questions.

Do you offer volume discounts?

Yes. Our volume discount for assessments starts at 100 licenses (per product) and is automatically applied during the checkout process. At this time ...

How do I change my password?

**You must be logged in to your account to follow these steps. If you cannot log in and need to reset your password, please follow the instructions fo...

How can I reset my password?

First try the "forgot your password?" link on the Console login page. Table Group Website: https://www.tablegroup.com/login/reminder Working Genius ...

How do I get a refund for a purchase?

If you experience any issues with your order, please review our return and refund policy below. Our policy lasts 30 days from the date of purchase. ...

Data Storage, Privacy, and Sub-Processors

We have a database hosted with Amazon Web Services in the United States that stores everyone's assessment results and we keep this in case someone l...

Why do I need to create an account before I can set-up a team?

While purchasing licenses, you will establish an account using your e-mail and a selected password, which allows you to access our system. Our system,...

Do you accept purchase orders?

Yes, we accept purchase orders for orders over $500. Please select the appropriate radio button and enter the approved PO number in the field provided...

You can access receipts and order history for any purchase placed on our websites by following these steps. On workinggenius.com Login at https://ww...

Download a Receipt with Credit Card Details

If you need a receipt with the last four digits of your Credit Card listed on the receipt for expensing purposes, you can follow these steps: Visit an...

You can set up Single Sign On (SSO) for your account by using Microsoft, Google, or LinkedIn credentials when registering or logging in. Just click th...

How Do I Update My Email Address?

You can update your email address for your account at workinggenius.com or tablegroup.com . Both websites use the same credentials for logging in. ...

How do I update addresses?

Login to the following page using your Table Group or Working Genius login credentials. You will be able to add, edit, and delete addresses. https://w...

Delete My Account

Please visit https://www.tablegroup.com/delete/ and enter your email address at the bottom of the page to deactivate your account. You will then rec...

Sunset of Meeting Advantage

We built The Meeting Advantage software tool a handful of years ago to help teams and leaders better run their weekly tactical meetings and to reinf...