Account Settings and Purchasing

Questions related to your account and settings and purchasing questions.

Unified Console Overview

For years, our clients have used The Five Dysfunctions of a Team ® , The Ideal Team Player ® , and The 6 Types of Working Genius ® to build health...

Do you offer volume discounts?

Yes. Our volume discount for assessments starts at 100 licenses (per product) and is automatically applied during the checkout process. At this time ...

How Do I Update My Email Address?

**You must be logged in to your account to follow these steps. If you cannot log in and need to update your email, please contact us at support@tab...

How do I change my password?

**You must be logged in to your account to follow these steps. If you cannot log in and need to reset your password, please follow the instructions ...

How can I reset my password?

Visit your account login page at app.tablegroup.com Enter your email Then select "Forgot your password?" link on the Console login page. If that doe...

Sharing Accounts through Permissions

You have the ability to enable account sharing in your Organizational Health Console. This allows you to share access to your account so others can ad...

Switch Accounts

If an account has been shared with you through Permissions , it can be accessed by clicking the person icon in the top right corner, and then clickin...

How do I update addresses?

**You must be logged in to your account to follow these steps. Select the person icon in the top right. Click Account Details Select Addresses Make ...

Why do I need to create an account before I can set-up a team?

While purchasing licenses, you will establish an account using your e-mail and a selected password, which allows you to access our system. Our system,...

How do I get a refund for a purchase?

If you experience any issues with your order, please review our return and refund policy below. Our policy lasts 30 days from the date of purchase. ...

Do you accept purchase orders?

Yes, we accept purchase orders for orders over $500. Please select the appropriate radio button and enter the approved PO number in the field provided...

View My Order History

You can access receipts and order history for any purchase placed on our websites by following these steps. **You must be logged in to your account ...

You can set up Single Sign On (SSO) for your account by using Microsoft, Google, or LinkedIn credentials when registering or logging in. Just click th...

Delete My Account

Please visit https://www.tablegroup.com/delete/ and enter your email address at the bottom of the page to deactivate your account. You will then rec...

Data Storage, Privacy, and Sub-Processors

We have a database hosted with Amazon Web Services in the United States that stores everyone's assessment results and we keep this in case someone l...

Sunset of Meeting Advantage

The Meeting Advantage has been discontinued and is no longer available as of February 28th, 2026. We hope The Meeting Advantage framework has hel...

Export All Assessments

You can export all assessments in your account for each product. Visit License Usage in your Account Menu Click on Manage Licenses for the product you...

Add Prior Assessments to My Console

If you have already created an account at app.tablegroup.com and have prior assessments you'd like to show in your account, you can follow these ste...