How do I get a refund for a purchase?

If you experience any issues with your order, please review our return and refund policy below.

Our policy lasts 30 days from the date of purchase. If more than 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

If you accidentally purchased the wrong product or made an unintended order, please contact us within 30 days of your purchase. We will review your request and, if approved, issue a refund or exchange once the product is returned (if applicable) and confirmed unused or unopened.

If you received a damaged or defective product, please contact us within 30 days of receipt. To process your return or replacement:

1. Provide your order number and proof of purchase.

2. Include photos or a description of the damage.

3. We will arrange a replacement or full refund at no additional cost to you.

• Items must be returned in their original packaging and condition (unless damaged upon arrival).

• Proof of purchase (receipt or order confirmation) is required.

• Certain products may not be eligible for return (e.g., digital goods or downloadable content).

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original method of payment within 5–10 business days.

• If you have not received your refund after this period, please contact your bank or credit card company before reaching out to us again.

You can contact us at support@tablegroup.com to request a refund for assessment licenses or physical products bought by mistake. We